| Overview |
This seminar enables
the participant to conduct objective internal audits in accordance with
ISO 9001:2000, ISO 9001:1994, ISO 9002:1994, QS-9000, or ISO/TS-16949:2002. Sessions are conducted on-site to
provide actual auditing practice. Topics cover the Q10011 standard
requirements for auditor training.
 |
Knowledge and
understanding of the standards
|
Assessment
techniques of examining, questioning, evaluating, and reporting
|
Additional skills
such as planning, organizing, communicating and directing audits.
|
| |
|
| Participants |
Employees who have
been identified as internal auditors.
|
| Seminar
Objectives |
To enable participants
to conduct internal audits. Specific skills accomplished include:
|
Understanding of
quality systems
|
Understanding of
quality standards, particular emphasis on the relevant ISO standard, QS-9000
or ISO/TS-16949:2002
|
Knowledge of
desirable auditor characteristics
|
Information
gathering
|
Objectivity
|
Audit feedback
|
| | | | |
|
| Time |
Two days (2
1/2 days for QS-9000 or ISO/TS-16949:2002) |
| Basic
Outline |
Introduction
Quality systems
Quality standards
ISO 9001 (ISO 9002, QS-9000 or ISO/TS-16949:2002) clause overview
Auditing overview
Planning the audit
Conducting an audit
Checklists
Information gathering skills
Auditing practice (actual audits
conducted in the host facility)
Reporting and feedback |
